How we work:
Stage one: We will visit your property and having assessed the work and spoken with you, will provide you with a provisional estimate. This may contain various options for you to consider. Please feel free to ask any questions that you have at any stage.
Stage two: If you decide that you are interested in using our service we will provide you with a quotation that reflects your choices and specifications.
Stage three: If you want to proceed we will ask you to pay a 25% deposit after which there is a 'cooling off' period of 14 days, during which time we will refund 100% deposit.
Stage four: We will plan the timing of the project with you and book in dates for the work to be carried out. At this stage we will agree with you the detail of how we will organise and order the work. This is especially important if it involves more than one room (and includes areas such as kitchens and bathrooms) and if you are planning to be in the property whilst the work is carried out. This is a good time to let neighbours who may be affected know about your plans. If necessary we can speak to them too, to address their concerns and avoid problems occuring.
Stage five: During the period of the project we will update you on our progress daily. We will leave your house secure and tidy each day during the project. At the end of the project we will vacuum the areas we have been working in. We will ensure that you are happy with the work that has been carried out.
At Atkins Sash Window Restoration, we aim to make your windows function beautifully and look their best - for as long as possible.
We are a small but enthusiastic team who believe that wooden windows are the best option for properties that were designed and built with them.
We hope to exceed our customer's expectations.
We prefer to speak to you on the phone rather than communicate via text or email (...though we can do this too!), so please do feel free to call us.
"We believe that well maintained wooden sash windows increase the value and desirability of a property that was originally intended to have them. Wooden sash windows bring elegance and character that cannot be replicated with uPVC." Chris Atkins